SEWING FAQS
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Cheyenne: (307) 632-2334
Loveland: (970) 619-8558

SEWING FAQS

Handwheel Operation
Always turn the handwheel TOWARDS you (counter clockwise) as turning it in the opposite direction (away from you, clockwise) may knock the timing out requiring repair from a service center.

Presser Foot Positioning
Always be sure your presser foot is in the DOWN position before sewing. Sewing with the presser foot in the up position will cause your thread to tangle and your bobbin to jam.

Needle Swap
Change needles regularly (after 6 hours of use) as dull/weak needles can cause damage to your machine and fabric.

Bobbin Class
Always be sure you are using the correct bobbin for your machine. Class 66, Class 15 and Class 15J bobbins look very similar. However, using the incorrect bobbin class in your machine can cause damage.

After the Service

Transport your machine safely so when you get it home the controls are in good working order and the machine is undamaged. Ensure the machine is plugged back in properly, thread the machine with the presser foot up, and thread your bobbin so that it turns counter clockwise if it is a drop in style, and clock wise if you are looking at the bobbin in the bobbin case for a push in style bobbin case.